from actual paying customers

   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   

In the interest of transparency we have included this 2-star review.  We are sorry that our Hungarian Beef Stew did not live up to this customer's expectation but our recipe is from a seasoned Hungarian chef (see Backstories) even though it may taste different from those in New York (but then, New York is not in Hungary).  Furthermore, no ketchup is used in our recipe.  The sweetness comes from the brown sugar which is one of the ingredients.

Also, a bit unfair that the gentleman gave us a 2-star when he said himself "his rating is only for the food taste" and he was happy with everything else.

                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   
   
                   

 

This is not a flattering review but we thought in the interest of transparency we should post this.

 

We spoke to the customer and showed her the receipt of what she was charged to prove that she was not overcharged (because we were quite concerned too).

 

Evidently she had applied 'some sort of discount' which somehow got 'de-applied' without her knowing (sometimes a 'refresh' takes out some entries?).  And she pushed accept without looking at the final number. 

 

No other customer have 'overcharged' issue with paying online.

                   
   
                   
   
                   
   
                   
   
                   
     

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This is our one and only "one-star" review but we thought in the interest of transparency we should post this.

 

Please also read our response to her comments.

 

                   
   

                   

   
                   
   

                   

     
                   
   

                   
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